Reference

How jili55com Handles Your Personal Information

This Privacy Policy covers every piece of information you share when you create an account, fund it via GCash, Maya, or InstaPay, and use the lobby — from registration details to transaction records.

Account data protectionGCash & Maya transaction privacyInstaPay transfer recordsYour right to access dataClear data retention rules

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security controls at every layer — from the moment you key in your GCash number to the moment a withdrawal clears to your Maya wallet. Here is how the main areas of data handling work on this platform.

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security and Login Verification Each login triggers a verification step — typically an OTP sent to your registered mobile number. This protects your account even if someone else has your password.

Data Retention and Deletion Transaction records tied to GCash, Maya, and InstaPay deposits are retained for the period required by applicable financial rules. Session and device logs are deleted on a rolling schedule once they are no longer needed.

Who to Contact and How to Request Changes Submit a data access, correction, or deletion request through live chat or the support email in your account Help section. We aim to acknowledge requests within a reasonable period and resolve them in line with applicable local law.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need something corrected or removed, our support team handles those requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Team online

Live Chat

Start a live chat session from your account dashboard. Our team picks up privacy and data requests the same way they handle payment questions — no separate queue.

Email Support

Send your data request to our support email address listed in the Help section of your account. Include your registered name and the type of request so we can route it correctly.

Account Help Centre

The Help section inside your account lists the current contact details and the steps to submit a formal data access or deletion request under applicable local rules.

What We Collect and Why It Matters

jili55com Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open an account with us, we collect the information you provide at registration — your name, contact details, and the e-wallet or bank account you link for deposits and withdrawals. Every time you fund your account through GCash, Maya, or InstaPay, the transaction reference

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and amount are logged against your account record. We do this to process payouts correctly, verify your identity when you request a withdrawal, and comply with applicable rules where local law requires it. We also collect device and session data — your browser type, IP address,
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and session timestamps — to keep your account secure and detect unusual login attempts. We do not sell your personal information to third parties. Data shared with payment processors like GCash and Maya is limited strictly to what those processors need to complete your transaction. Access
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to your data is available where local law permits and only to eligible account holders. If you play from Bacolod or anywhere else in the Philippines, the same policy applies to your account without exception. Retention periods vary by data type: transaction records are kept for
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as long as required by applicable financial rules, while session logs are held for a shorter period and then deleted on a rolling schedule.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how your data is handled. Each answer reflects how this platform actually operates — not a generic template.

We collect your name, contact details, and the e-wallet or bank account you link for transactions. GCash and Maya account references are stored securely against your profile.

Yes. Transaction data is shared only with the payment processor completing your transfer — GCash, Maya, or InstaPay — and only to the extent needed to process it. We do not sell that data.

Send a data access request via live chat or the support email in your account Help section. Include your registered name and email so we can locate your record and respond promptly.

You can request deletion through our support channels. Some records — such as transaction logs tied to financial rules — may need to be kept for the legally required period before deletion.

Retention periods depend on data type. InstaPay and other transaction records are kept as long as applicable financial rules require. Session and login logs are cleared on a rolling schedule.

Yes. Whether your account is accessed from Iloilo City or anywhere else in the Philippines, the same data handling rules apply. Access is available where local law permits and for eligible account holders.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Infojili55com Deposits and Withdrawals

How jili55com Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Help Centre

Your Privacy Rights — Common Questions

01 What personal information does jili55com collect when I register?

02 Are my GCash and Maya transaction records kept private?

03 How can I see a copy of the data you hold on my account?

04 Can I ask jili55com to delete my personal data?

05 How long does jili55com keep my account and payment data?

06 Does this Privacy Policy apply to players across the Philippines, including outside Manila?

Privacy Policy

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